1. Order Cancellation

• Orders can be cancelled within 1 hours of placing the order, provided they have not been shipped.
• Once shipped, orders cannot be cancelled.

2. Refund Policy

Refunds are issued only under the following conditions:

• Product delivered is damaged, expired, or incorrect
• Valid proof (photo/video) must be provided within 24 hours of delivery

Refunds are processed to the original payment method within 7–10 business days.

Non-Refundable / Non-Returnable Items

Due to the perishable nature of food products, we cannot accept returns for:

• Opened or used products
• Products damaged due to improper storage
• Products purchased during promotional sales

Replacement

Eligible for replacement only if:

• Wrong item delivered
• Damaged or spoiled product received

3. Shipping & Delivery Policy

Shipping Time

We ship orders within 24–48 hours of payment confirmation.

Delivery Time

• Metro Cities: 2–4business days
• Other Cities: 4–7 business days
• Remote Areas: 7–10 business days

Shipping Charges

Free shipping on eligible orders (customizable as per our policy).

Standard shipping charges may apply for smaller orders or specific regions.

Delivery Delays

Agrreen is not responsible for delays caused by:

• Weather conditions
• Courier issues
• Public holidays
• Unforeseen logistical challenges

4. Product Disclaimer (Food Product – Legal Compliance)

Disclaimer:
Agrreen food products are natural, agricultural-based items meant for general consumption.

• These products are not intended to diagnose, treat, cure, or prevent any disease.
• Individual results may vary depending on health, lifestyle, age, and use pattern.
• Please store the products properly as per the instructions on the label.
• Customers with specific medical conditions, allergies, or dietary restrictions should consult a qualified professional before using any food product.
• All descriptions and benefits mentioned are based on traditional knowledge, ingredient properties, and customer feedback.

By purchasing and consuming Agrreen products, you acknowledge that you are solely responsible for ensuring suitability for your personal use.